03 351 0879

The Arts Centre

Level 1, 1 Hereford Street


paint . sip . party . socialise .

Terms and Conditions


Having made a booking you are deemed to have accepted our Terms and Conditions set out below.



"You" means the person accessing or using the website and "your" has a corresponding meaning.

"We" means Paint ‘n’ Sip Studio NZ Limited. "Our" and "us" have a corresponding meanings.

 We reserve the right to change and/or modify all or any part of these terms and conditions at any time and without notice.

Online payments and pricing

All pricing is in New Zealand Dollars and includes GST.  Pricing may be changed at our discretion and without notice. All credit cards are charged in New Zealand Dollars. All services listed on the website, their information, and their prices are each subject to change. We reserve the right to change, suspend, or discontinue the sale of any services with or without notice at any time.


Payment Terms

  • We only reserve seats once we have received payment in full
  • Drinks are excluded in the seat price & can be purchased from our in-studio bar (NO BYO allowed)
  • We card anyone who looks 25 or younger, please bring ID (no age restrictions to attend a session)
  • If you cannot make the booked session, 24-hour notice is required to have a credit issued to attend another session, credit is valid for one month from the session date
  • No shows will not be rescheduled if we do not have notice prior to the session
  • We do not issue refunds under any circumstance, only a credit to join us again in studio as per above
  • Rebooking requests MUST be done by emailing: info@paintnsip.co.nz


Delay or Cancellation of Class

We make every effort to start classes on time; however delays are occasionally inevitable due to events beyond our control which may cause the commencement of a class to be delayed or a class cancelled altogether.

If a class is delayed by 30 minutes or is cancelled during its scheduled class time, we will provide you with an alternative class to register for.

In the event that a class is cancelled prior to the class starting, we will notify you as soon as practically possible and provide an alternative class.

We do not issue refunds, and will reschedule your booking for an alternative date that you are available to join us.



Promotion codes cannot be used in conjunction with any other offer and/or do not apply to services unless otherwise noted.



We do supply aprons to assist in protecting your clothing but we take no responsibility for any damaged caused by any product whilst on our premises.

It is your responsibility to ensure your clothing is adequate for the task.

Copy Right

Our demonstration and display paintings are for your use solely on our premises and must not be reproduced outside of the studio.

Legal Requirements

We are subject to all regulations and New Zealand laws including:

  • Health and Safety Act 1992: Referring to "Provisions of Facilities and General Safety and Heath in commercial premises".
  • The Fair Trading Act 1986
  • Sale and Supply of Alcohol Act 2012
  • Privacy Act 1993
  • Consumer Guarantees act 1993


Privacy Act

Subject always to the provisions of the Privacy Act 1993.

We will hold in confidence all personal information (i.e. phone numbers and address) concerning you, acquired in the course of performing our Services.  We will not, without your prior consent, disclose any of this information to any other party except in the ordinary course of performing our Services and as required by law. 

Please Note:  Photos taken of you in our studio can be used in any marketing material for our business.

Intellectual Property Rights

We hold all copyright and other intellectual property rights in the website and all content on the website, unless the content is identified as being the property of another party. This includes graphics, logos, images, text and website design.

Governing Law

The website is governed by the laws of New Zealand. When you access the website, you submit to the exclusive jurisdiction of the New Zealand courts.

Accessing the website and its content

The website (and its content) is provided on an "as is" and "as available" basis. We reserve the right to withdraw or amend the website at any time and do not guarantee that the website will be available to you at any time. We will try to make sure that the information on the website is accurate and up-to-date, but do not guarantee that the content is reliable, accurate, or suitable for what you may want to use it for.

Exemption or Limitation from Liability Where Permitted By Law

We will not be liable for any loss or damage (direct or otherwise) you suffer in connection with your use of the website or of any linked website or your use of, or reliance on, content contained on or accessed through the website or any linked website. We also exclude any condition or warranty that could be implied into these terms.  

Except in the event of willful default or dishonesty by us, you indemnify us from and against all actions, claims, demands, losses, costs, damages and expenses (including, without limitation, reasonable legal costs on a solicitor/client basis) incurred by us as a direct or indirect result of supplying our product and services.

If we are liable to you, whether in contract or otherwise, that liability will only extend to any direct loss or damage suffered by you as a result of a breach by us of our obligations to you. And Subject always to New Zealand Law.


Information transmitted over the internet is inherently insecure. However, we have physical, electronic and managerial processes in place to protect the information we collect via our website. Any information sent through the website is passed through a secure server using encryption technology. All stored customer data is protected with secure passwords, user log-ons and other security procedures.

In the event that of a dispute you must immediately notify us giving details of the dispute. You agree we acting in good faith will then endeavour to resolve the dispute. In the event the dispute or difference cannot be agreed to, we agree that a mediator will be appointed.  If the dispute is not settled by mediation within 30 working days of service of notice of the dispute by any party, or such further period as the parties agree in writing, the dispute shall be referred to and finally resolved by arbitration.

If any of these Terms and Conditions are held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from these Terms and Conditions and the remaining Terms and Conditions shall continue in full force